Privacy Policy
Last updated: March 12, 2026
FGA Custom ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
1. Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
- Pages you view and interactions on the site
We refer to this as Device Information.
When you make or attempt to make a purchase, we collect:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order details
- We refer to this as Order Information.
When you sign up for marketing communications or SMS messages, we collect:
- Your phone number
- Your consent to receive SMS messages
- Messaging preferences
- Interaction with messages (such as replies or opt-outs)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Communicate order confirmations and shipping updates
- Send marketing emails and SMS messages (if you opt in)
- Screen orders for fraud or security risks
- Improve and optimize our website and services
3. SMS Messaging
By providing your phone number and opting in to receive SMS messages, you consent to receive recurring automated marketing and transactional text messages from FGA Custom.
These may include:
- Order confirmations and shipping updates
- Promotional offers
- Cart reminders
- Marketing messages
Message frequency varies.
Message and data rates may apply.
You can opt out of SMS messages at any time by replying:
STOP
You may also reply:
HELP
for assistance.
Consent to receive SMS messages is not a condition of purchase.
Your phone number and SMS consent will not be sold or shared with third parties for their marketing purposes.
4. Sharing Your Information
We share your information with trusted third parties to help operate our business, including:
- Shopify (our ecommerce platform)
- Payment processors to complete transactions
- Shipping providers to deliver orders
- Marketing platforms to send email or SMS communications
These partners only receive the information necessary to perform their services.
We may also share information to comply with laws, regulations, or legal requests.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep items in your cart
- Remember preferences
- Analyze website traffic
- Improve the shopping experience
You can disable cookies through your browser settings, though some features may not function properly.
6. Data Retention
We retain your order information for our records unless and until you request deletion.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing the data we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of your personal data
To exercise these rights, contact us using the information below.
8. Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
Updates will be posted on this page with the revised date.